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Our Mission
Carmen Brokers strive to provide clients with personal and friendly service in an efficient manner.
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Our Vision
Our vision is to ensure that our client basis keeps growing by ensuring that each and every client’s needs and requirements are fulfilled to their satisfaction.
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Our Promise
We at Carmen Brokers will always provide our clients with professional yet personal intermediary services.

Services
What We Do
We will source the most affordable cover on your behalf and ensure that all your short-term insurance requirements are met as well as provide our clients with the best advise.
No Call Centres
Every client will receive personal service and advise on their short – term Insurance policy.
Affordable Premiums
Affordable Premiums for Cover Required – We consult with the clients to determine which cover they require , advise them accordingly and will obtain premiums which are more affordable and to fit their pockets.
Nationwide Assistance
We deal with all the major Insurance companies and can provide you with services anywhere in South Africa.
Carmen Brokers
Short-Term Insurance Products
You will deal with one of our friendly and professional staff members via phone/email without the frustration of a call centre. Our staff members will assist you with any claim procedure e.g. organising a courtesy car - in the event of your car sustaining damages after an accident. We challenge you to complete our “Online Needs Analysis” to request a quotation.
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Our Branches: Gauteng - Western Cape - KwaZulu-Natal - Mpumalanga - Limpopo
Physical Address
71 WEST STREET, KEMPTON PARK, JOHANNESBURG, SOUTH AFRICA, 1619
Postal Address
PO Box 308, Isando, SOUTH AFRICA, 1600
Contact Information
Telephone: 011 975 6224
Facsimile: 011 975 7166
Website
Short Term Insurance
Looking for personal service?
Carmen Brokers Assists with the following:
- A Risk Assessment is done by way of a ‘Needs Analysis’ at inception with further risk assessment with the addition, amendment, or cancellation of a policy.
- Providing of ongoing Advice on your short-term personal and commercial policy is our core function.
- With the Annual Renewal the policy is reviewed and the client again receives a detailed explanation of the cover in place with further guidance and recommendations. Any unreasonable premium increases are also negotiated with insurers on a client’s behalf.
- Commercial clients are visited on occasion or when the circumstances require. Risk assessment is carried out on site and any recommendations are conveyed to the client.
- Cross border letters are obtained for clients exiting the country with the insured vehicles
- No Call Centre Waiting
- Personal Service
- Best Professional Advice
- Affordable Premiums
- All Major Insurance Brands
Call Me
Leave your details and we will get back to you.
As per the Protection Of Personal Information Act (POPI Act) which came into effect 01 July 2020, we are committed to keep your personal information as safe as possible, and can assure you that your personal information will not be shared with any unauthorized person/company. We do however need to share your information with relevant companies/individuals, in order to be able to render services on your policy, such as the insurer, administrator, assessors, value added product service providers, repairers etc. For more information on how we protect your personal information, please feel free to contact us.

Testmonials
What Our Clients Say
Thanks Cornelia, You are always so efficient, even when the premium comes down. Thanks for all the effort that you put in to be as a good broker as you are...
Carmen Brokers Short Term Insurance
Contact Us
Office: 011 660 6163 / 011 660 6694
Mobile/Whatsapp: 081 878 6826
Monday to Friday: 08:00 – 16:30
Email: info@carmenbrokers.co.za / compliance@carmenbrokers.co.za
EMERGENCY ASSIST CONTACT NUMBERS:
Santam: 0860 505 911
Old Mutual Insure: 0861 247 365
Legacy: 0861 468 882
Broker Solutions Group: 0861 0861 56
Eightfold Bryte: 0860 001 121
ONE: 0861 000 286
OMART: 0860 747 247
MUA: 0861 000 682
Please save the respective number on your cell phone and use after hours, over weekends, public holidays